Frequently Asked Questions (FAQ)

How can I register on

· Registering in our matrimony site is a simple process, you can register by using the Quick registration form, a shorter and simpler process available.

Can I get refund on premium membership?

· All premium plans comes as final sale. No refund is applies to your package.

What is the difference between a free and premium member?

· Premium member can write and send personal messages. Get higher ranking in searches. 

· Free members privileges are limited. They will not able to write and send personal messages.

How do i pay for my membership?

· Payments to Premium memberships can be made by Visa, Master Card, Discover, American Express, Paypal and most ATM cards with the Visa or Mastercard logo.

How secure is my credit or debit card information on

· We use worlds top payment gateways i.e. PayPal, stripe and PayUMoney.
Your card information are not recorded by our site.

What is the cost of premium membership?

· Bronze membership cost Rs 1500 and is valid until it's given limit, Silver membership cost Rs 2000 and is valid until it's given limit, Gold membership cost Rs 2500 and is valid until it's given limit, NRIs membership cost Rs 7000 and is valid until it's given limit.

Do gursikh sanjog send me any promotions to my email or cell number?

· No, we never send you any promotions on your email/number except while sign up.

 I did my registration, but my profile does not show up online ?

· Every new profile will be validated by our Backend Team and upon activation, your profile will be visible to all ! Verification of profiles is done manually. Our support team checks each and every profile carefully for any invalid or incorrect information and also candidates are contacted over the phone for confirmation of authority. You will get a confirmation email once the profile is active.

Can I upload my photograph?

· You have the option of uploading your photo on My Profile Page. You can upload a maximum of your package given limit.

Can I edit all my details ?

· At any time, you can update your profile by clicking Edit button on My Profile page .

Can I shortlist a Profile ?

· Yes, you can. It's an useful feature to make a note of the interested profiles. You need to be logged in to use the shortlist feature.

How do I change my password?

· After logging into your account, click on the change password button. The system will ask for your old password and then the new one then login with your new password.

How can I upgrade my Free membership to paid ?

· We provide various options for upgrading your membership. You can login to your gursikh sanjog account and click premium plan page. Choose the right package for you, which will lead you to the payment page. You will be provided with various options for payment.

How do I contact customer care ?

· is eager to help you find your partner at the earliest. Customer Support is top priority to us. You can contact our customer care team by sending us Email or contact us.

What are the rights of free members?

· They can register themselves free. Can upload one photo in the photo gallery. Can express interest up to ten times.

 Can i reopen my account?

· Yes, you can reopen it any time. Login into your account and click reopen my account option and start using your account.

Who are Gursikh (ND/NT/VEG) ?

· Gursikh here refers to a practicing Gursikh as defined in the Sikh Rehat Maryada, issued by the Akal Takhat, the highest Sikh Authority.

Although no one is perfect, the people who consider themselves Gursikh on this website will be, at a minimum i.e. Non-Drinker / Non-Trimmer / Vegetarian.